Contact Us

We’d love to hear from you!

We’re here to help you, answer questions and make sure you have all the information you’re interested in from “the hive”. Our Frequently Asked Questions are a great place to start. Call, email or write us with comments, questions, testimonials and more…our team is ready and waiting to hear from you!


Consumer care – 1300 243 418

Mon-Fri 9:00 PM – 5:00PM

For consumer medical emergencies or concerns, please call 1800-316-400. Qualified staff is available 24/7 to answer any medical questions related to the use of our products.


Product and Company Questions and feedback email:

Burt’s Bees Australia
Attn: Consumer Care

Locked Bag 44
Silverwater NSW 1811